Helping companies to free up time for customer relation!
Face-to-face or online, the quality of supporting documents provided by customers remains key to productivity. When this quality is not ideal, it requires a lot of back and forth between the customer and the company. This is as much a source of frustration for the customer as it is a waste of time for the employees (sales or back office).
VIALINK solutions are collaboratively built with the financial sector, integrating its business requirement and operational constraints. ViaLink leverages the most advanced technologies to optimize customer records processing.
The automated, real-time analysis of customer records smooths customer relations and increases productivity. It frees up more time for sales and/or for higher added value tasks.