Customer experience and customer knowledge, meeting every day business challenges

VIALINK supports businesses with optimized customer experience and 360° customer knowledge solutions.

Reduce your risks

A certified trusted third party, VIALINK provides 360° customer knowledge solutions to increase data quality while limiting fraud and exposure to regulatory sanctions.

Optimize customer-focused processes

We are reinventing the user experience through electronic signatures and artificial intelligence.

Enhance compliance of customer records

We ensure continuing compliance of customer records, thanks to more than 300 customizable, traceable and auditable controls.

Increase productivity

Leverage the full power of digitized workflows to free up more time for sales and/or for higher added value back-office tasks.

Our digital platform meets all your needs

Sign in confidence                                                

Much more than a proven electronic signature solution, VIALINK SIGN is a true online contract platform designed to optimize all customer-focused processes.

More about VIALINK KYC solution

Automate customer onboarding and remediation

VIALINK KYC streamlines customer onboarding and remediation processes, allowing continuous adaptation to regulatory changes.

More about VIALINK KYC solution

Ready to optimize your customer journey?

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Europe’s topmost innovative solution

What customers are saying

Adding VIALINK’s electronic signature solution to our digital rent contract platform, has reduced the delay before the contract can be signed from, 17 to 9 days. A true business booster, it increases significantly our conversion rate.


Luc Miegeville, Business Quality Director, Rental Management – Citya

 
VIALINK
2020-04-01T17:31:27+02:00
Adding VIALINK’s electronic signature solution to our digital rent contract platform, has reduced the delay before the contract can be signed from, 17 to 9 days. A true business booster, it increases significantly our conversion rate. Luc Miegeville, Business Quality Director, Rental Management – Citya  

VIALINK KYC provides our branch advisors with an almost immediate analysis of the consistency and validity of the documents. This streamlines the control process under the responsibility of the account manager, while allowing a more detailed view of nonconformity points.


Jean-Marc Henrion, Compliance Director, BRED Banque Populaire

 
VIALINK
2020-04-01T17:40:28+02:00
VIALINK KYC provides our branch advisors with an almost immediate analysis of the consistency and validity of the documents. This streamlines the control process under the responsibility of the account manager, while allowing a more detailed view of nonconformity points. Jean-Marc Henrion, Compliance Director, BRED Banque Populaire  
 

Now that we are using the VIALINK solution, we receive many compliments from our banking partners regarding the quality and the readability of the documents we send to them.
VIALINK KYC has enabled all our brokers to save at least 5 minutes of verification time per record, freeing up more time to focus on their core business.


Olivier Jourdan, CEO - Helloprêt

 
VIALINK
2020-04-01T17:49:16+02:00
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  Now that we are using the VIALINK solution, we receive many compliments from our banking partners regarding the quality and the readability of the documents we send to them. VIALINK KYC has enabled all our brokers to save at least 5 minutes of verification time per record, freeing up more time to focus on their core business. Olivier Jourdan, CEO - Helloprêt  
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