We have reinvented the customer’s journey in banking/insurance and real-estate.
Face-to-face or online, the optimal customer journey is the one that runs smoothly.
Facing an ever-increasing competition, a smooth customer journey across all channels is key to boost transformation rate, for both business and retail customers.
VIALINK leverages its expertise in complex processes to provide a comprehensive response to the challenges of entering into relationships and contracting with companies.
VIALINK’s API based solutions rely on AI and Deep Learning to streamline critical moments of the customer journey:
- customer knowledge (KYC)
- online contracting (electronic signature)
- electronic signature of any type of document